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How bigwin777 Handles Your Personal Data

This privacy policy explains exactly what personal data bigwin777 collects when you open an account, how we store it, and the rights you hold over it.

Data collected only for account useUPI, Paytm, PhonePe transaction privacyNo third-party data sellingYour right to request deletionEncrypted account storage

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What Data We Collect and Why

bigwin777 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect your name, email address, contact number, and the payment identifiers linked to your chosen method — whether that is UPI, Paytm, or PhonePe. This data is used solely to process your transactions, verify your account identity, and

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deliver account-related communications. We do not collect more than we need, and we do not sell or rent your personal data to any third party for marketing purposes. Access to your stored data is restricted internally to teams whose role directly requires it. Where we work
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with third-party payment processors for UPI, Paytm, or PhonePe transactions, those processors operate under their own privacy frameworks and are contractually bound to handle your data with equivalent care. Availability of our service depends on local law and is accessible only where permitted in your region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your stored data, raise a correction, or ask us to remove your account information, our support team is available through multiple channels.

Email Privacy Request Send your data access or deletion request to our privacy email. We acknowledge every request within 48 hours and complete straightforward deletions or exports within 14 working days from receipt.

Live Chat Support Open the live chat window from your account dashboard to speak with our team directly. Chat agents can log your privacy request, confirm receipt, and escalate it to our data team on the same session.

Account Dashboard Controls Several privacy actions — including marketing preference updates and session history — are available directly inside your account settings without needing to contact support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We treat your personal data as something you have entrusted to us, not something we own.

Encrypted Storage

All personal data and payment identifiers — including your UPI or Paytm details — are stored using AES-256 encryption at…

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and display settings.

Data Retention Period

Account data is retained for as long as your account remains active plus a statutory period required by applicable financial…

Payment Data Handling

We never store full PhonePe wallet credentials or complete UPI PIN details on our servers.

Your Right to Correction

If the personal data we hold about you is incorrect — a misspelled name or an outdated phone number —…

Third-Party Disclosure

We share your data with third parties only when legally required by a court or regulatory authority, or when a…

Your Privacy Questions Answered

The questions below cover the most common concerns about how we collect, use, and protect your personal data. If something is not covered here, reach out through live chat or the privacy email.

We collect your name, email address, mobile number, and the payment identifiers you use — such as your UPI handle or Paytm-linked number. We also log account activity like login timestamps and transaction records for security purposes.

No. We do not sell, rent, or share your personal data with advertisers. The only third parties who see your data are payment processors handling your UPI, Paytm, or PhonePe transactions, and they are bound by contractual data-protection obligations.

Send a data access request to our privacy email or raise it through live chat. We will acknowledge your request within 48 hours and deliver a copy of your stored data in a readable format within 14 working days.

Yes. Once your account is closed and any statutory retention period under applicable financial regulations has passed, we will delete your personal data from our live systems. Submit your request by email or live chat to begin the process.

We retain account data for the duration required by applicable financial regulations after closure. When that statutory period expires, your personal data is removed from our active databases and is no longer accessible to our internal teams.

We store only a transaction reference and status code. Full UPI credentials, PIN details, and PhonePe wallet authentication are handled directly by the respective payment processor — those sensitive details never pass through or rest on our servers.

Contact us through live chat or the privacy email with your correction request. We verify the change against your account identity and update our records within seven working days of receiving the confirmed request.

How bigwin777 Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Encrypted Storage

Cookie Usage

Data Retention Period

Payment Data Handling

Your Right to Correction

Third-Party Disclosure

Your Privacy Questions Answered

01 What personal data does bigwin777 collect when I open an account?

02 Does bigwin777 share my data with advertisers or marketing companies?

03 How can I request a copy of the data you hold about me?

04 Can I ask you to delete my account data?

05 How long do you keep my data after I close my account?

06 Are my UPI or PhonePe payment details stored on your servers?

07 How do I update incorrect personal data on my account?

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